Returns & Exchanges
We want you to love your Kind-to-Skin products as much as we do, which is why we offer a 30-day return window for products purchased directly from our website. If a formula doesn't work for your skin, we are happy to assist you with a return or exchange to ensure your routine is perfect.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Print Your Label
Select the items you wish to return and download your prepaid USPS shipping label provided by our system.
- 3.Pack Your Products
Securely place your items in their original packaging or a sturdy box and attach the prepaid return label to the outside.
- 4.Drop Off and Refund
Drop your package at any USPS location; once received at our farm, we will process your refund to your original payment method within 7-10 business days.